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Education, Teaching, Training

Policies

CACE

Refund policy

Distance Education Courses

CACE course registrants will receive a full refund up to the course start date. From the course start date to 6 calendar days into the course, students who withdraw will receive a refund less the $50 administrative fee. Students who withdraw 7 or more calendar days after the course start date will receive no refund.

Workshop and Summer Core Courses

CACE students must pay an administration fee of $50 if they withdraw from a course at any time up to three business days before the course start date. Students who withdraw after this date will not receive any refund.

Convocation

There are two convocation ceremonies which take place at the University of Victoria each year: fall convocation (held in November) and spring convocation (held in June). If you have completed all course requirements – 4 core courses and 4 credits worth of electives – prior to the application deadline, you will be eligible for convocation. The application deadline for fall convocation is August 15th, and the application deadline for spring convocation is February 28th. You will need to fill out and submit the application for graduation form, and pay the $30.00 convocation fee, prior to these dates in order to convocate. Any further questions regarding convocation, please contact Heather brandh@uvic.ca

Students and Income Tax

Many courses and programs offered by Continuing Studies at the University of Victoria qualify for non-refundable tax credits. If the course you registered for meets the educational amounts criteria (as outlined on this page), in mid-February the following year a T2202a will be available for you to print. To access this form, log in to "My Account" on the registration system, select the "My Reports" tab and print the tax form.

If tuition fees that you paid qualify as a non-refundable tax credit (as outlined on this page), but the course or program does not meet the criteria for the education deduction, the receipt you received at the time of registration will identify the tuition amount that can be claimed on your tax return.

Grading policy

The intent of the CACE grading policy is to respect both students and instructors by allowing flexibility for students to complete coursework past the regular deadline and to give them accountability to do it in a reasonable time period so that the instructor’s time is also respected.

Normally, students enrolled in CACE program courses will be expected to submit all coursework by the final assignment due date or by the end of the course- whichever is appropriate for the specific course.

Students who do not complete all coursework OR request an extension (by contacting the CACE Program Coordinator) before the course end date or before the final assignment due date (whichever is appropriate for the specific course) will be withdrawn from the course. Students who are withdrawn from a course will need to re-take the course, successfully complete it and pay the full course fee in order to obtain a grade for the course.

Student Appeal/Complaint process (non credit)

If a student wishes clarification or is dissatisfied with a grade for an assignment or a course, the student should first discuss this with the course instructor. Before a student considers a formal review of a final grade, he/she should make every reasonable effort to discuss the assigned grade with the instructor.

If such discussion fails to resolve the concern or where more challenging circumstances exist, the student should contact the Program Director.

Reviews of final grades shall be processed as follows:

Wherever possible, every effort will be made to complete the review within 21 days of receipt of the application for review.

The relevant Program Director will manage the appeal process, which may include discussion with the course instructor, a review by an external content specialist in the topic of the course, and a review of all written work assigned in the course or, in the case of online work, a review of student contributions to online course discussions.

The grade determined by means of a review will be recorded as the final official grade, regardless of whether it is the same as, or higher or lower than, the original grade.

The decision of the Program Director is considered final, subject to an appeal to the Dean of Continuing Studies.