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COURSE INFORMATION

Workplace Learning Across the Generations

CACE 0.5 elective credit

Only offered face to face at UVic

This workshop will provide participants with a fun, interactive and educational learning experience focused on generational diversity in the workplace. Today’s workforce is made up of employees from four different generations—people who bring different attitudes, values, priorities and approaches to their work. These generational disconnects can lead to conflict, but they can also add strength and advantages when managed effectively. Participants in this workshop will explore this diversity and use the knowledge they gain to develop strategies for creating workshop learning opportunities that will enhance the health and performance of all employees in their workplaces—strategies that respect others, work well in team situations and develop communication systems that will be meaningful for all generations.

Objective

Upon completion of the workshop participants will be able to:

• Identify the major behavioural characteristics of the four generations and how they compare/contrast
• Identify how each generation’s work paradigm impacts personal values and motivation
• Identify the impact of generational differences in the workplace
• Create strategies to effectively communicate within multi-generational teams, maintain high morale and respect among the workforce and maintain productive and open communication systems in the workplace

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