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COURSE INFORMATION

Training that Works! Using Evaluation to Improve Effectiveness

CACE 0.5 elective credit

Only offered face-to-face at UVic

Maximize your organization’s training dollars by creating evaluation tools to measure the success of training courses. Determine when training is likely to improve employee performance or whether other interventions would be better. Training managers or specialists in companies or government agencies, as well as line managers and employees, will explore Kirkpatrick’s four levels of training evaluation and learn to identify effective and ineffective instructor behaviours through case studies, videotaped examples and role play. Participants will receive a handout package that includes a summary of the discussion topics, the models provided in the class, and sample evaluation instruments.

 

Objective

Upon completion of the workshop, participants will be able to:

• Determine when training is likely to improve employee performance
• Describe the four levels of training course evaluation and when each is used
• Develop evaluation instruments that can be used in their workplace
• Identify effective and ineffective instructor behaviors
• (Optional) Counsel instructors on their training performance

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