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COURSE INFORMATION

Training Needs Analysis

CACE 0.5 elective credit

Only offered face to face at UVic

By participating in discussions and completing case studies, you will learn how to conduct a training needs analysis for the purpose of creating valid, job-related courses and curricula. You will practise locating and compiling information sources such as performance appraisals, customer satisfaction reports, management information and trainee evaluations. You will learn how to write questions which can be used to develop surveys or conduct interviews with managers, employees and customers. You will analyze survey data using simple statistical tools, and learn how to create visuals from your data to convince management to invest in needed courses. Using the data from the case studies, you will learn how to write course outlines and curriculum programs.

Objective

Upon completion of the workshop, participants will be able to:

• List and describe sources of existing information useful in conducting a training needs analysis
• Develop written surveys and interview plans
• Demonstrate effective techniques while interviewing managers, employees, and customers
• Given case studies, analyze data and reach valid conclusions
• Prepare charts and graphs based on the case study results
• Write job-related course and curriculum outlines

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