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COURSE INFORMATION

Decision Support Applications

CBIS Technology and Analysis Elective, by Distance

Program Options: CBIS TRU

This course will introduce you to Decision Support Applications (DSA) by examining the DSA life cycle. This end-to-end approach presents key phases associated with developing successful DSAs. Topics covered include: aligning Decision Support (DS) with business strategy; planning and collecting business requirements; data warehousing; data modeling; and data administration for decision support. You will also examine and evaluate DS tools that support the DS architecture to make sound business decisions.

Prerequisite: Computing Concepts and Database Concepts or equivalent experience, including data modeling, data normalization and the ability to work with Entity Relationship Diagrams (ERDs). Course requires Microsoft Office Professional 2003 or 2007 (including Access).

Objective

Upon completion of this course, students will be able to:

• describe the connection between decision support applications and business strategy
• state and define the phases associated with an iterative approach to decision support development
• identify decision support business requirements
• define a data warehouse and describe the Extract, Transform and Load (ETL) process
• understand and apply data modeling and data administration for the data warehouse
• compare data modeling and data administration to “regular” data modeling
• examine and evaluate types of decision support tools and identify their respective audiences
• explain the role of Metrics/KPIs in a decision support architecture
• explain the role of OLAP Cubes in a decision support architecture
• describe the role of reporting tools in a decision support architecture
• identify support issues for decision support applications including data consistency and quality
• create DSA deliverables at key points in the Decision Support Life Cycle
• understand how to use the output from decision support applications to make sound business decisions

Format

By Distance

CBIS courses are 13 weeks in duration. Students login to the course and communicate with the instructor and fellow students via the course management system Moodle. For further information about Moodle, visit the Moodle Startup Kit at http://distance.uvic.ca/onlinehelp/tutorials/moodle/.

Requisites

• Required Equipment/Software

  • Personal Computer (PC)
  • Windows 2000 or higher
  • Microsoft Office Professional 2003 or 2007 (Word, Excel and Access)
  • Internet Explorer 6 or higher
  • Internet access
  • Email account

   

  Decision Support Applications has no required texbook - all required readings will be available online.

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